Lunar ComputingLunar Computing, Inc.[email protected]

App support

Brain Dump support

A bedtime voice notes app. Tap once, say what is keeping you awake, and it is transcribed on your iPhone. Tag each thought and park it for the morning.

Contact support

For help with Brain Dump, email support with the app name, your device model, iOS version, and a short description of the issue.

[email protected]

Privacy and purchases

Brain Dump records and transcribes on your device. Voice notes never leave your iPhone. If you are signed in to iCloud, transcripts sync through your own private iCloud, which we cannot see.

Common support topics

  • Microphone and speech recognition permissions
  • Transcription language and on-device availability
  • Parked dumps and the Tonight screen
  • Restoring Brain Dump Pro
  • Managing or cancelling your subscription
  • iCloud sync of transcripts

Purchases and restores

Brain Dump Pro is an auto-renewing subscription processed by Apple and checked with RevenueCat using an anonymous ID. We never receive your Apple ID or payment details. If premium access does not appear after purchase, use the restore purchases option inside the app, then restart the app. Subscription cancellation and refunds are handled by Apple from iOS Settings or reportaproblem.apple.com.

Data and permissions

Transcripts, tags and park-for-tomorrow flags sync through your private iCloud container when iCloud is on. Audio files stay on the device.

  • Microphone: Records your dumps. Used only while the record screen is open.
  • Speech recognition: Transcribes your dumps on-device with Apple Speech. Audio is not sent to Apple or to us. If on-device transcription is not available for your language, the voice note is still saved without a transcript.