App support

PostReady support

A video creation app with a built-in teleprompter, a camera with beauty retouching, captions, and a post creator for short-form social videos.

Contact support

For help with PostReady, email support with the app name, your device model, iOS version, and a short description of the issue.

[email protected]

Privacy and purchases

PostReady processes recordings, imported clips, captions, edits, and exports on your device unless you choose to share them.

Common support topics

Camera, microphone, or Photos permissions
Teleprompter and recording
Export failures
Restoring PostReady Pro
Caption or render behaviour

Purchases and restores

PostReady Pro is an auto-renewing subscription processed by Apple in-app purchase and managed with RevenueCat. We do not receive your Apple ID, payment card, or billing address. If premium access does not appear after purchase, use the restore purchases option inside the app, then restart the app. Subscription cancellation and refunds are handled by Apple from iOS Settings or reportaproblem.apple.com.

Data and permissions

PostReady is designed for local projects. Project files and media stay on your device unless you export or share them yourself.

Camera: Used when you record video clips inside the app. The beauty filter tracks your face on your device using Apple frameworks.
Microphone: Used when you capture audio alongside video.
Photo library: Used when you import photos or clips as b-roll, or save finished videos and carousels back to Photos.